Purchasing Policy

SEXING

AV Bird Hatchery guarantees 90% on sexing accuracy.  If you receive more than 10% of males in a pullet order of 25 or more, AV Bird Hatchery will refund the difference between pullet and male price for all extra males. We do not guarantee the sex when male chicks are purchased.  We do not know the percentage of males and females in straight run chicks.

BOXING:
All poultry will be boxed according to the weather, so the poultry will have the best chance of survival. Breeds and sexes will be mixed. Unless indicated by you, breeds and sexes will not be marked.

MAREK’S DISEASE VACCINATION:
.20 per chick.  The vaccine used is a live virus vaccine.

GUARANTEE:
We guarantee 100% live delivery of poultry paid for. Please examine the poultry at the time of delivery to be sure they arrived in good condition. If the shipment arrived in poor condition, immediately notify US. We cannot ship small orders under the minimums listed on our site.  The cost of lost chicks will be refunded at our discretion. WE MUST BE NOTIFIED BY PHONE OF LOSSES WITHIN 2 DAYS FOLLOWING ARRIVAL OF BIRDS TO POST OFFICE.  THERE IS NO GUARANTEE IF BIRDS ARE LEFT AT THE POST OFFICE OR NOT PICKED UP IN TIME.

HEALTH CONCERNS:
Live poultry can be a source of potentially harmful microorganisms; therefore, precautions must be taken when handling and caring for them, to prevent fecal/oral transmission among people. Adults must supervise children when they handle poultry to make sure they do not put their hands or fingers into their mouths. Do not keep baby poultry in the family living space. Always wash your hands with soap and water after handling poultry.

Upon arrival of your baby poultry, read “TIPS FOR TAKING CARE OF BABY POULTRY” which is printed on the back of your invoice. Seller warrants that the poultry described in the order will be in good condition, so far as can reasonably be determined, at the time of delivery by Seller, who has exercised flock control, egg selection, production, and handling methods (including established sanitary and disease control standards) generally accepted in the industry. It is understood, agreed, and considered reasonable that THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE POULTRY THAN THOSE SPECIFICALLY STATED IN THIS AGREEMENT, AND SELLER SPECIFICALLY DISCLAIMS ANY WARRANT OF MERCHANTABILITY OR FITNESS OF THE POULTRY.

The seller’s liability for any reason whatsoever shall be limited to the amount paid for the goods or services claimed to be defective, and that in no event shall Seller be held liable for any consequential or incidental damages. By acceptance of the poultry, the Buyer acknowledges that the limitations and disclaimers herein set forth are conditions of the sale, and constitute the entire agreement between the parties regarding warranty or other liabilities and the remedy therefore.

CANCELLATION:
WE CAN NOT ACCEPT ANY CANCELLED ORDERS WITHIN 7 DAYS OF SHIP DATE.  ALL CANCELLATIONS MUST BE RECEIVED PRIOR TO 7 DAYS OF SHIP DATE.